Refund policy

RETURN & REFUND POLICY

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at badasschefsclub@gmail.com.

Please note that returns must be approved before being sent back. Items sent back without first requesting a return will not be accepted.

If your return is accepted, we’ll provide instructions on how and where to send your package.

You can always contact us for any return questions at badasschefsclub@gmail.com.

DAMAGES & ISSUES

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

NON-RETURNABLE ITEMS

Certain items cannot be returned, including:
• Sale items
• Gift cards
• Personalized or custom products

If you have questions about a specific item, please contact us before purchasing.

EXCHANGES

The fastest way to receive a different item is to return the original item and place a new order once the return is approved.

EUROPEAN UNION 14-DAY COOLING OFF PERIOD

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. Items must be unworn, unused, with tags, and in their original packaging.

REFUNDS

Once we receive and inspect your return, we’ll notify you if your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional processing time.

If more than 15 business days have passed since your refund was approved, please contact us at badasschefsclub@gmail.com.